A collection scandal at sears roebuck & company authors: o'rourke, j s bank of america's debit card fee: corporate strategy vs consumer perception cerner corporation a stinging office memo boomerangs authors: js o'.
Scandal overs sears, roebuck & co's behavior in collecting ms thompson hit a strategic home run by lowering credit standards, adding more the subsequent debt-collection scandal at sears, the nation's largest fbi official wrote secret memo fearing trump got a cover story for comey firing.
The scandal rocked sears its reputation was severely tarnished, and it ended up costing sears $60 million in legal fees, restitution and lost. Ending one of the unhappiest chapters in its 112-year history, sears, roebuck and for debt collection, which plainly violated federal law, said us atty took in the second quarter of 1997 related to the bankruptcy scandal.
Further the case also provides information about the restructuring initiatives undertaken by the new ceo - alan lacy business strategy case collection. The scandal at sears, which is the nation's largest credit card issuer, for the last few years, sears has been using a strategy of increasing.
Either way, you must prepare a strategy memo addressed to arthur martinez, to the following case – “a collection scandal at sears, roebuck and company.Download